Refund Policy
Effective Date: October 20, 2025
Entity: TripNTreat Enterprises (Registered MSME)
Website: www.tripntreat.com
Location: Bhubaneswar, Odisha, India
At TripNTreat, we value our customers and aim to provide a transparent, fair, and hassle-free experience for all bookings and service transactions made through our platform.
This Refund Policy outlines the terms under which cancellations, rescheduling, and refunds are processed.
1. General Policy
All payments made on our platform are governed by the Terms & Conditions agreed upon at the time of booking.
Refunds, where applicable, will be initiated according to the guidelines mentioned below.
2. Eligibility for Refunds
Refunds are applicable in the following cases:
- The booked service or event is cancelled by TripNTreat due to unforeseen circumstances.
- A duplicate payment has been made for the same booking.
- Cancellations by the customer within the permitted time frame, as stated under the cancellation policy for that specific service.
Note: Certain services or packages may be non-refundable once confirmed. These terms are clearly mentioned at the time of booking.
3. Refund Process
- Eligible refunds will be processed to the original mode of payment within 7–10 business days after approval.
- In some cases, processing times may depend on your payment provider or bank.
4. No-Show or Late Cancellations
- If the customer fails to attend a booked event, trip, or service, or requests cancellation beyond the permissible period, no refund shall be provided.
5. Contact for Refund Queries
For refund-related assistance, please contact our support team:
Email: support@tripntreat.com
Phone: +91 8339063010
Our team will review your request and respond within 2–3 business days.
6. Reference
This Refund Policy should be read together with our Terms & Conditions, available on our website.
In case of any conflict, the Terms & Conditions shall prevail.
Version: 1.0
Last Updated: October 20, 2025
